As an example, if a housekeeper claims they have scrubbed the bathroom sink, but a guest complains about a filthy sink, then you recognize there's a disconnect. Employing SOPs will help you to employ general performance management and detect where the staff is excelling and exactly where they want extra training. The https://firstimpressions22108.ambien-blog.com/41029493/the-basic-principles-of-cleaning-staff-training