Buy tracking: Chatbots empower customers to very easily track orders, supplying serious-time updates on delivery status and boosting transparency. g., Gnewuch et al. 2017; Maedche et al. 2019; Pfeuffer et al. 2019b). Even so, despite the complex advances, customers proceed to possess unsatisfactory encounters with CAs that happen to be https://griffinpeshx.canariblogs.com/the-2-minute-rule-for-ai-chatbots-for-the-retail-industry-46218988