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Staying away from Cliches When Taking care of Conflict

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The usage of empathy by staff members is Commonly a immediate try to shut The patron up. Shoppers can perception this Which is why they often react negatively. Phrases like "I listen to what you truly are expressing", "I understand how you feel" or "I determine what you necessarily mean" https://bookmarksparkle.com/story14161471/difficulty-with-coworkers-what-to-do-and-never-do

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